Service Technician - Machine Tool
KAAST Machine Tools Schiller Park, IL
Service Technician - Machine Tool
Full Time • KAAST Machine Tools Schiller Park, IL
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
KAAST Machine Tools is a fast-growing machine tool and fabrication equipment manufacturer with one of the most extensive line-ups of new machinery in North America. Headquartered in the greater Philadelphia area, we are proud to support manufacturers nationwide with high-quality CNC and conventional chip-making equipment as well as a full range of fabricating equipment.
Our Chicago office, located in Schiller Park just 10 minutes from O'Hare International Airport, serves as a key hub for our service and showroom operations. We are seeking a hands-on Service Technician to join our Schiller Park, IL team. This is a full-time, in-house position based in our Chicago warehouse and showroom, with the exception of field travel for customer installations/service and major industry tradeshows. Travel typically accounts for less than 30% of the role.
Responsibilities
Our Chicago office, located in Schiller Park just 10 minutes from O'Hare International Airport, serves as a key hub for our service and showroom operations. We are seeking a hands-on Service Technician to join our Schiller Park, IL team. This is a full-time, in-house position based in our Chicago warehouse and showroom, with the exception of field travel for customer installations/service and major industry tradeshows. Travel typically accounts for less than 30% of the role.
Responsibilities
- Uncrate, power-up, and fully test new machine tools; prepare inspection reports
- Install, assemble, and repair chip-making and fabrication machinery
- Perform customer demonstrations and provide technical support
- Assist customers via phone and email with troubleshooting and problem resolution
- Prepare machines for shipping to end-users
- Complete accurate service documentation, inspection reports, and maintenance logs.
- Support major industry tradeshows (IMTS, FABTECH) with demos and machine setup (occasional travel, less than 30%)
Qualifications & Experience
- Experience with Capital Equipment / Machine Tools (lathes, mills, grinders, saws, etc.
- Industrial electrical (3-phase) knowledge and troubleshooting ability
- Mechanical aptitude and previous equipment repair/installation experience
- Strong problem-solving and customer service skills
- Clear, professional communication (phone, email, in person)
- Proficiency with Microsoft Office
Why Join KAAST?
- Competitive pay based on skills and experience
- Opportunities to work on a wide variety of machine tools
- Supportive, team-oriented environment with growth potential
- Balanced role: primarily warehouse/showroom based
- Be part of one of the fastest-growing machine tool companies in the U.S.:
Ability to Commute: Schiller Park, IL 60176 (Required)
Compensation: $40.00 - $50.00 per hour
KAAST Machine Tools, established in 2010, is a leading manufacturer and distributor of high-performance metalworking machinery and fabrication equipment. We provide one of the most extensive line-ups in the industry, serving everyone from small job shops to large-scale industrial production facilities. Whether your application requires high-speed CNC Machining Centers, CNC or manual lathes, automatic bandsaws, or precision grinders, our inventory provides a wide range of solutions.
Beyond chip-making, our warehouse has a full selection of fabrication equipment, including hydraulic press brakes, shears, plate and angle rolls, ironworkers, and more to meet your metal fabrication demands. With our main headquarters and warehouse in Philadelphia, PA, and a showroom location in Chicago, IL, KAAST maintains an inventory of over 160 machine tools in-stock and ready to ship. This dual-location advantage helps minimize lead times and allows us to provide fast, reliable delivery across the United States.
Beyond chip-making, our warehouse has a full selection of fabrication equipment, including hydraulic press brakes, shears, plate and angle rolls, ironworkers, and more to meet your metal fabrication demands. With our main headquarters and warehouse in Philadelphia, PA, and a showroom location in Chicago, IL, KAAST maintains an inventory of over 160 machine tools in-stock and ready to ship. This dual-location advantage helps minimize lead times and allows us to provide fast, reliable delivery across the United States.
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